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Agent's Assistant - State Farm Agent Team Member Memphis, TN

Agent's Assistant - State Farm Agent Team Member

Full Time • Memphis, TN
Responsive recruiter
Replies within 24 hours
Benefits:
  • HSA Contribution
  • Health Insurance Stipend
  • Incentive Based on Performance
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
Operations Manager – Multi-Site Insurance Agency Platform
Base Salary: $65,000–$75,000 + Incentive Compensation (Total potential: $100K+ Uncapped)
Relocation package negotiable for the right candidate.
 
Position Summary:
We’re seeking an experienced Operations Manager to lead and scale a multi-site, multi-state insurance agency platform. This role oversees operations, performance, and culture across all offices, driving measurable policy and premium growth while fostering a collaborative, high-performing team environment.

The ideal candidate is a strategic, hands-on leader who thrives in managing people, improving processes, and delivering operational excellence.

Key Responsibilities:

  • Drive Growth: Lead both locations toward measurable growth in policies, premiums, and profitability.
  • Lead & Empower: Build strong leadership across teams through clear direction, accountability, and regular coaching.
  • Communication: Maintain open, transparent communication using Bloom Growth and technology-based systems for alignment and efficiency.
  • Standardize Processes: Create and document repeatable workflows to ensure operational consistency and compliance.
  • Training & Development: Invest in people through cross-training, mentoring, and performance feedback.
  • Resource & Performance Management: Manage budgets, payroll, KPIs, and performance metrics to optimize efficiency.
  • Quality & Compliance: Maintain high-quality standards and compliance across all operations and staff.
  • Employee Engagement: Foster a positive, performance-driven culture that recognizes and rewards excellence.
  • Continuous Improvement: Identify and implement strategies to improve productivity, customer satisfaction, and team morale.
  • On-Site Leadership: Conduct regular visits between sites to strengthen alignment, communication, and operational excellence.
Performance Expectations:

  • Minimum $20,000 in annual life premium and 20 applications.
  • $250,000 in fixed deferred annuity funds.
  • Schedule a minimum of 12 pre-screened investment planning appointments annually for the agent owner.
  • Establish and monitor KPIs for growth, efficiency, and customer satisfaction.
What You Bring:

  • Proven success in multi-site operations management or similar leadership roles in insurance or financial services.
  • Strong communication, delegation, and organizational skills.
  • Demonstrated ability to develop talent and lead teams toward measurable results.
  • A balance of strategic vision and hands-on execution.
Requirements:

  • 1 year minimum of State Farm Experience Required
  • 2-3 years Leadership Experience Required
  • Bachelor's Degree Preferred
  • 2-3 years minimum of Insurance Experience with Proven Track Record
  • Required P/C and L/H Licenses
  • Must have and/or Must be able to Attain 6, 63 and 65 and/or SIE Licenses
This is an opportunity to build, lead, and grow within a thriving agency platform — where your leadership directly impacts success across teams and clients.

Apply today to join our growing team and lead with purpose.

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Compensation: $65,000.00 - $100,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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